I just closed a credit card account and not once did the man ask me why I was choosing to close it (I had a string of answers prepared.) He didn't even offer some sort of fantastic percentage rate or otherwise try to woo me into keeping my line of credit open. It pretty much went like this:
B: I'd like to close this account.
X: OK sure. Just one minute....... Alright you have closed this account is there anything else I can do for you?
B: No that's it! Thank you!
X: Have a good evening.
1000 gold stars to him! And the paper shredder claims another credit card...